This Privacy Policy explains how J Massage SLC ("J Massage SLC," "we," "us," or "our") collects, uses, and protects your information when you visit jmassageslc.com, contact us, or message us through our website chat. By using our website or services, you agree to this policy.
Information we collect
- Information you give us: your name, email address, phone number (only if you choose to provide it through our chat widget), and any message content you send us.
- Booking information: appointment details you submit through our booking provider.
- Automatically collected: standard analytics data such as pages visited, device type, and approximate location, via Google Analytics.
How we use your information
- To respond to your questions and provide customer service.
- To schedule, confirm, and remind you about appointments.
- To send service-related text messages when you have opted in (see SMS Terms below).
- To improve our website and understand how it is used.
SMS / text messaging terms
By providing your phone number through our website chat widget (or by texting us), you consent to receive SMS text messages from J Massage SLC related to appointment scheduling, confirmations, reminders, customer care, and account or service notifications.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe at any time. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and SMS consent are never shared with third parties for marketing. Information may be shared only with the messaging service providers (subprocessors) that help us deliver these messages, and only for that purpose.
Cookies & analytics
We use Google Analytics to understand site usage, and Google Ads to measure which ads lead to bookings. When you book online, we may send Google a hashed copy of your email address. A hash is a one-way scrambled code. Google uses it only to match your booking to an ad you clicked. We never send your phone number for this. These tools may set cookies. You can disable cookies in your browser settings; some features may not work as well.
How we share information
We do not sell your personal information. We share information only with service providers who help us operate our business (for example, our booking, analytics, advertising, and messaging providers), and when required by law.
Data retention
We keep your information only as long as needed to provide our services and meet legal or accounting requirements, then delete or anonymize it.
Your choices
- Opt out of text messages any time by replying STOP.
- Request access to or deletion of your information by contacting us.
Contact us
J Massage SLC
677 S 200 W Suite C, Salt Lake City, UT 84101
Phone: (801) 288-1118
Email: jmassage677@gmail.com